Build & Deployment Technician
Position Overview
We are looking for a Build & Deployment Technician to join our team in Milton Keynes.

This is an entry-level role that will allow you to start building a career in the IT industry.

In this role, you will be responsible for the assembly, configuration, repair and deployment of customer hardware within the workshop. This includes managing the receipt and dispatch of equipment, and completing upgrades and repairs.

Salary & Benefits

The budgeted salary for this role is £25,000 annually.

Click here for the list of benefits.

This role is based out of our Milton Keynes office, full-time and onsite.

Responsibilities
In this role, you will be tasked with ensuring that the workshop runs smoothly at all times. This will include responsibilities such as:

• Build and configure laptops for new starters, including upgrading RAM and SSDs where required.

• Process returned hardware from leavers.

• Carry out laptop and desktop repairs such as battery and screen replacements. Where replacement parts are required, submit requests to the Procurement team with full device make/model details and part numbers where available.

• Deliver a consistently high standard of customer service, liaising with customers via phone and email and providing regular updates.

• Ensure new starter laptops are prepared and shipped to customers within agreed timescales.

Assisting the Service Desk teams with the below:

• Office 365 User Account Setup and Licensing

• Office 365 Apps Installation and Setup

• Customer 3rd Party App Installation

• Windows 11 Patching and Driver Updates

• Autopilot Device Enrolment and Setup

• Intune Device Management Setup/Enrolment

Qualifications & Experience

This is an entry-level position. Prior experience with building or fixing laptops would be useful but the most important attributes we are looking for are:

• Confident communicator (verbally and in writing)

• Enthusiastic team-player

• Strong interest in building a career in IT

• A methodical and resilient approach to problem-solving

• Ability to work alone under minimal supervision

• Great attention to detail

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

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